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  1. Utz Brands
  2. FAQ

FAQ

Frequently Asked Questions

Claims and Certifications

  • Are your products Halal?
  • Do any of your products contain GMO (genetically modified, GM, GE) ingredients?
  • Are your products vegan-friendly?

Utz Info

  • Join Our Team!
  • How to Contact Customer Care
  • Donation Requirements
  • Can I change something on my order after it has been placed?

Packaging

  • Are your barrels BPA Free?
  • Is your packaging recyclable?

Product Info

  • Why can’t I order chocolate products all year long?
  • Where is the UPC code?
  • Where is product lot code?
  • Why can't I find my favorite snack in the store?
  • What is the freshness date of the product?
  • The product in my pantry is past the date printed on the package. Is it still safe to use?
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Marketing and Innovation

  • How do I setup a Wholesale account with Utz?
  • How do I unsubscribe from marketing?
  • I have a great idea for a new product! How can I submit it for consideration?
  • Can I get coupons?

Factory Tour

  • How much is the Utz Factory Tour?
  • What Holidays are the Factory Tour Closed?
  • Is your tour handicap accessible?
  • What are the hour of the Utz Factory Tour?
  • Do I need a reservation to visit the Utz Factory Tour?
  • Where is the Utz Factory Tour?
Utz Brands