FAQ

Claims and Certifications

• Are your products Halal?
• Do any of your products contain GMO (genetically modified, GM, GE) ingredients?
• Are your products vegan-friendly?

Utz Info

• Charitable Community Donation Policy
• Join Our Team!
• Contact Us!
• Can I change something on my order after it has been placed?
• If I am a DSD customer needing service, who do I contact?

Packaging

• Are your barrels BPA Free?
• Is your packaging recyclable?

Product Info

• Why can’t I order chocolate products all year long?
• Where is the UPC code?
• Where is product lot code?
• Why can't I find my favorite snack in the store?
• What is the freshness date of the product?
• The product in my pantry is past the date printed on the package. Is it still safe to use?

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Marketing and Innovation

• How do I unsubscribe from marketing?
• I have a great idea for a new product! How can I submit it for consideration?
• Can I get coupons?

Factory Tour

• How much is the Utz Factory Tour?
• What Holidays are the Factory Tour Closed?
• Is your tour handicap accessible?
• What are the hours of the Utz Factory Tour?
• Do I need a reservation to visit the Utz Factory Tour?
• Where is the Utz Factory Tour?